Shop Policies


DELIVERY AND RETURNS

I gladly accept returns, exchanges and cancellations. However, please contact me within: 14 days of delivery.

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase.

Please remember that every item is vintage or antique, so there is wear and tear, consistent with age. I have tried to photograph as best as possible and detail any wear and tear in the information section, as well.

If an item has been damaged in transit and is unusable, I will refund the full cost of the item plus the shipping cost, once a photograph has been sent to me of the damage incurred. 

I do not refund the cost of return postage, unless the item has been misdescribed by me (which although rare, may occasionally happen due to human error). I expect the item to be returned in the same condition as when it was received.

SHIPPING

I use Parcelforce, DPD, TNT and My Hermes in the UK. And for Europe and internationally, I use UPS, DPD and Impact Express.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

PROCESSING TIME

The time I need to prepare an order for shipping varies and 
I'll do my best to meet these shipping estimates, but can't guarantee them. 
Estimated shipping times are as follows:
 
United Kingdom: 2-5 business days
North America: 2-10 business days
Europe: 2-5 business days
Australia, New Zealand and Oceania: 3-10 business days
Asia Pacific: 3-15 business days

PRIVACY POLICY

  • I will only use your shipping and billing address, and contact information
  • To communicate with you about your order

  • To fulfill your order

  • For legal reasons 

  • If you have signed up to my newsletter/website, I will send you updated information about my products


PACKAGING

I try and use recycled boxes and packaging as much as I can.

GIFT WRAP

If you would like me to gift wrap an item as a gift, please let me know.